How To Build Long-Term Client Relationships

http://www.smashingmagazine.com/2012/11/23/happily-ever-after-the-benefits-ending-projects-properly-building-long-term-client-relationships/

Although written from the perspective of a web designer, the insights and advice in this post are helpful to all who want to build long-term client relationships.  The author focuses largely on how to wrap up a project, as well as what to do after the project is completed, to build those relationships in a way that will lead to future business.

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